Privacy Policy
Effective Date: April 2026
Sangat Global Pathways Inc. ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website sangatglobal.ca (the "Site") and use our services.
1. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
- Personal Identification Information: Name, email address, phone number, mailing address, date of birth, and passport or identification details when you request our services.
- Educational and Professional Information: Academic records, work experience, qualifications, and immigration-related documents as part of our consultancy services.
- Form Data: Information submitted through our contact forms or service request pages.
- Device and Usage Data: IP address, browser type, operating system, and pages visited on our Site.
2. How We Use Your Information
We use the information we collect in the following ways:
- To provide, maintain, and improve our education and immigration consultancy services
- To process your inquiries and respond to your requests
- To send you administrative information, updates, and customer service communications
- To comply with legal obligations and regulatory requirements
- To protect our rights and prevent fraud or misuse of our services
- To analyze Site usage and improve user experience
- With your consent, to send marketing communications or service updates
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: With trusted partners who assist us in operating our Site and providing services (e.g., email providers, document storage)
- Legal Requirements: When required by law, court order, or government authority
- Your Consent: When you explicitly authorize us to share information with third parties
- Educational Institutions: With your permission, we may share relevant information with Canadian educational institutions, immigration authorities, or employers as part of your application process
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:
- Secure SSL/TLS encryption for data transmitted over the Internet
- Restricted access to personal information on a need-to-know basis
- Regular security assessments and updates
- Password-protected systems and secure document storage
While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security, and you use our Site at your own risk.
5. Retention of Information
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Typically, we retain client files for a minimum of seven (7) years after the conclusion of services, as required by Canadian immigration and professional standards. You may request deletion of your information, subject to legal and contractual obligations.
6. Your Privacy Rights
Depending on your location, you may have the following rights:
- Access: The right to access the personal information we hold about you
- Correction: The right to request corrections to inaccurate information
- Deletion: The right to request deletion of your information, subject to legal requirements
- Opt-Out: The right to opt out of marketing communications
- Portability: The right to receive your information in a portable format
To exercise any of these rights, please contact us at privacy@sangatglobal.ca.
7. Cookies and Tracking Technology
Our Site may use cookies and similar tracking technologies to enhance your user experience. Cookies are small files stored on your device that help us recognize you and remember your preferences. You can control cookie preferences through your browser settings. Disabling cookies may limit your access to certain features of the Site.
8. Third-Party Links
Our Site may contain links to external websites and services. We are not responsible for the privacy practices of third-party sites. We encourage you to review the privacy policies of any external sites before providing personal information.
9. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors without parental or guardian consent. If we become aware that a minor has provided us with personal information without proper consent, we will take steps to delete such information promptly.
10. Compliance with Canadian Privacy Laws
As a Canada-registered company, we comply with applicable privacy legislation including the Personal Information Protection and Electronic Documents Act (PIPEDA) and provincial privacy laws. Our privacy practices align with Canadian standards for personal information protection.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by updating the "Effective Date" at the top of this policy. Your continued use of the Site after changes constitute your acceptance of the updated Privacy Policy.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
This Privacy Policy is effective as of April 2026 and applies to all interactions with Sangat Global Pathways Inc.